Careers
We are looking for exceptional individual who share our vision of Serving Humanity, Saving Lives. We have immediate vacancies as follows:
Head (Human Resource)
Responsibilities:
- Develop and formulate Human Resources (HR) strategies to support organizational strategies and meet organizational objectives
- Initiate and manage strategic projects designed to enhance the effectiveness and efficiency of the HR function in relation to manpower planning, retention strategies and succession planning
- Manage the overall operations of the Society’s HR department which include its efficiency and effectiveness, and promote good corporate governance
- Manage, control and monitor annual budget in accordance with internal procedures
- Ensure all HR policies are consistent, equitable and aligned with the corporate objectives while meeting organizational needs
- Design, develop and source/deliver training programmes that meet quality and budgetary requirements
- Establish and maintain performance management policies and procedures that enable appropriate rewards for performance
- Establish, develop and manage manpower and career planning frameworks that meet individual and organizational objectives
- Develop and maintain policies and procedures to ensure employee relations are consistently maintained, in accordance to legislation and codes of practice
- Establish a Business partner approach to HR providing advice, support and training to the management team in all aspects of HR including Employment law and other relevant legislations
- Establish a performance-driven culture by maintaining and constantly reviewing the Performance Management Framework to ensure alignment to organizational objectives
- Identify career development opportunities for staff and develop an operations succession plan for key personnel
- Ensure HR Management systems are maintained in line with legal and best practice requirements in order to produce accurate information for Management on time
- Plan, develop and implement new project initiatives for the organization
Requirements:
- Degree in Human Resources/Business Administration
- 10 years of HR experience, with at least 5 years of management experience covering the full spectrum of HR responsibilities
- Demonstrated ability to organize, direct and perform high level supervisory duties in a manner conducive to full performance and high morale
- Demonstrated leadership qualities, excellent analytical and influencing skills
- Demonstrated ability to work in a dynamic and fast paced multi-cultural environment
- Excellent written and verbal communication skills with excellent interpersonal skills across all levels of staff
- Well-versed in the Employment Act and other manpower legislations
- Must possess demonstrated experience as well as knowledge of the Prosoft HR system and EasyPay Payroll Software
Payroll Assistant
Responsibilities:
- End to end payroll processing using the EasyPay Payroll System
- Ensure payroll is processed accurately and in compliance with company policy and local statutory requirements on a timely basis
- Create and generate ad-hoc payroll reports for management review and decision-making, as and when required
- Assist with month-end processes such as the preparation and reconciliation of payroll, and CPF submissions
- Assist with year-end processes such as Income Tax (IR8A) submissions, Tax clearances (IR21) and payment summary reconciliations
- Manage the procurement aspects of the HR department, including generating Purchase Requisitions and Purchase Orders using the ACCPAC system
- Responsible for payroll related activities including computation of staff remuneration, NS reservist claims, Childcare claims, Government Paid Maternity Leave Claims, Allowances, OT claims, medical or dental claims
- Maintain manual employee payroll records
- Administer staff medical and dental claims on a weekly basis
- Dealing with payroll queries from staff such as computations, tax clearance and personal income tax
- Updating HR records and generating other ad-hoc reports, other HR projects or ad-hoc duties assigned
Requirements:
- A Diploma in Human Resources / Business Administration with at least 2 years of experience in payroll processing; or
- A minimum of GCE ‘O’ Levels’, Certificate in Administration, or its’ equivalent with at least 5 years of experience in end to end payroll processing
- Must possess demonstrated experience as well as knowledge of the EasyPay Payroll Software
- Well-versed in the various Statutory Legislations (Employment Act, CPF, IRAS etc.)
- Sensitive and discreet in managing confidential payroll information
- Strong Numerical ability and data entry skills
- Possess good organizational and administration skills, meticulous with the ability to work to deadlines
- Good knowledge of ACCPAC system and MS Office will be an advantage.
- Able to work independently as well as a good team player, with the ability to relate well to people of all levels
- Good interpersonal skills and excellent communication skills, both verbal and written
Social Worker (Red Cross Home for the Disabled)
Responsibilities:
- Conduct needs assessment of cases referred for admission, i.e residential placement, respite, DAC, etc.
- Complete a social history and psychosocial assessment for each resident that identifies social, emotional and psychological needs
- Participate in the development of a written, interdisciplinary plan of care for each resident that identifies the psychosocial needs/issues of the residents, the goals to be accomplished and the appropriate social worker intervention
- Participate in reviewing and setting policies concerning resident care and quality of life
- Develop, maintain and utilize current community resources that are useful to residents and their families/significant others
- Assist residents and their families/significant others with attaining resources that fit their needs including the provision of financial assistance when required
- Understand and meet all government requirements for social service documentation
- Identify community changes and opportunities such as legislation, regulations and programmes that affect residents
- Undertake any other duties as assigned
Requirements:
- Possess a recognized university degree in Social Work or related discipline
- Relevant working experience in Social Work
- Able to demonstrate negotiation skills
- Good command of English (written and verbal). Ability to speak a few languages or dialect is an added advantage
- Good presentation and report writing skills
- Good interpersonal skills, with the ability to relate well to people of all levels
- Independent as well as a good team player
- Resourceful and innovative
- Have a working understanding of social system, i.e local community welfare programmes and services
- Enjoys working with volunteers
Project Coordinator, Fund Raising (Non-Executive)
Responsibilities:
- Assist to plan, organize, monitor and co-ordinate the successful implementation of fund raising events and/or exhibitions, including logistics and manpower support to achieve successful execution of Red Cross events
- Assist Fund Raising Executive and work with volunteers in Red Cross Social Enterprise ventures, including the Red Cross Thrift Shops and inventory list
- Provide support to corporate partners for fundraising projects as advised by Senior Executive/Executive
- Assist in the development of fund raising action plans to enhance existing processes and identify new systems to enhance and improve work procedures
- Assist to coordinate donations, donations-in-kind and sales of items to raise funds
- Undertake any other assignments as directed by the Head of Fund Raising
Requirements:
- GCE ‘O’ levels and above
- Preferably with working experience in events management, project management, fund raising or sales and marketing.
- Possesses a good understanding of current fund raising trends and initiatives.
- Good presentation and communication skills, oral and written, and has the ability to relate well with people of all levels
- Self motivated, resourceful and meticulous
- Honest and reliable
- Good command of English
- Computer literate
- Enjoy charity work, serving the community and working with volunteers
- Possess Class 3 driving license will be an advantage
Admin Assistant (Fund Raising)
Responsibilities:
- Key in cash / cheque donations as batched by Finance Assistant
- Download information of donations made through e-Donation channels and Credit Card Donations and forward to Finance Assistant
- Process Auto-pay collection for monthly Giro Donation and forward to Finance Assistant for submission to banks
- Sort mailer donations according to cheques, credit card or Giro
- Update and maintain back-up of databases
- Assist with donations for International disaster relief funds (ad-hoc)
- Issue Purchase Requisitions and Orders for FR Department
- Handle and record e-mails & phone enquires on Donation
- Perform ad-hoc duties and any administrative tasks assigned
Requirements:
- GCE ‘O’ level, LCCI Intermediate (Accounting) or equivalent
- Relevant experience preferred. However, school leavers will be considered.
- Accounting background would be an added advantage
- Good communication skills
- Polite and of pleasant disposition with the ability to relate well with colleagues, donors, volunteers and people of all levels
- Independent as well as a good team player
- Computer literate and must be well-versed in MS Excel. Additional skills will be a bonus
- Meticulous mindset
- Hardworking team player prepared to work long hours and weekend when necessary
- Intelligent and Resourceful
- Organised
Executive (Blood Donor Recruitment Programme)
Responsibilities:
- Define, develop, execute and manage the recruitment of Bloodmobile Organisers to support and deliver the annual requirement for whole blood
- Coordinate and manage bloodmobiles and centre bookings with the Operations staff from the Blood Services Group
- Coordinate and manage bloodmobiles and centre bookings performance data with BSG Operations staff for routine and ad-hoc reporting
- Execute and manage educational and motivational programmes to heighten awareness on voluntary blood donations
- Plan, coordinate, execute and manage follow-up services of Bloodmobile Organisers
- Manage all face to face and phone enquiries on blood donation, blood donation activities and the national blood donor recruitment programme
- Develop, execute and manage events to promote voluntary blood donation, motivate, recruit, retain and recognize blood donors
- Coordinate performance data for after event reporting
- Undertake recording of meetings within and outside the department for reporting
- Undertake studies to understand the market to maximize the reach for blood donation activities
- Establish networks to develop, define and create opportunities for growth and expansion of blood donation activities
- Undertake any assignments related to donor recruitment and management
Requirements:
- Possess a recognized university degree in Marketing, Management or Business Development
- At least 2 years of relevant experience for graduates and 5 years for non-graduates
- Independent as well as a good team player
- Is self-motivated, resourceful and innovative
- Good interpersonal skills, with the ability to relate well to people of all levels
- Able to demonstrate negotiation skills
- Good command of English (written and verbal). Ability to speak a few languages and dialects is an added advantage
- Good computer knowledge with proficiency in Microsoft applications, new media and design graphic is an added advantage
- Enjoys working with volunteers
Executive (Volunteer & Youth Development)
Responsibilities:
- Oversee and ensure the provision of administrative support and effective implementation of Volunteer activities, programmes and projects
- Assist the Head of Department in developing yearly plans; expanding, promoting and maintaining membership database
- Assist in necessary report preparation, proposal presentations and meeting preparations
- Oversee the development, implementation and monitoring of the projects and activities of the Department
- Monitor and evaluate the effectiveness of Volunteer activities, programmes and projects undertaken
- Undertake any other duties as assigned
Requirements:
- Possess a recognized university degree
- Experience in organizing events would be an added advantage
- Enjoy working with volunteers
- Able to demonstrate strong leadership and motivational skills
- Good communication skills (written and verbal) with good command of English
- Good Interpersonal skills, with ability to relate well to people of all levels
- Good project management skills
- Good presentation and report writing skills
- High analytical and problem-solving skills
- Independent as well as a good team player
- Resourceful and innovative
- Prepared to work in a fast paced environment, after office hours and weekends
Administrator (Ambulance Service)
Responsibilities:
- Plan, develop and direct efficiently and effectively the programmes and services provided by the Ambulance/Transporter Service in congruence with Society’s policies
- Supervise and guide the staff assigned to Ambulance Service to ensure that proper procedures are maintained
- Supervise the medical assistance required to patients are in line with training and Standard Operating Procedures (SOP)
- Supervise the daily maintenance of the ambulances and medical equipment
- Perform the duties and functions of an Ambulance Responder/Driver when the need arises
- Prepare monthly summary and reports as well as make the necessary improvements to the SOP for the Red Cross Ambulance/Transporter Service
- Assess, recommend and coordinate staff training and development programmes
- Review and confirm report of monthly summary of cases and other reports submitted to HOD of Community Services
- Render assistance in disaster management both locally such as Ministry of Health Disaster Site Medical Command (MOH DSMC) and overseas
Requirements:
- Possess a recognized university degree preferably in Health Sciences, Business Administration/Management or a Diploma in Nursing or Management Studies
- At least 3 to 5 years of relevant experience in a hospital or healthcare environment
- Experience in the Accident & Emergency Department or Singapore Civil Defence Force would be an added advantage
- Good knowledge and understanding of Ambulance operations would be an added advantage
- Possess a valid driving license
Project Coordinator, Community Services (Non-Executive)
Responsibilities:
- Assist in the coordination and execution of projects and activities of the Services Division
- Assist in planning and execution of the programme/event, and also brand building, marketing and communication strategy
- Participates and assist in the implementation of programmes and events
- Assess, manage and coordinate programme/event
- Maintain an information system to produce reports for inventory management, replacement, transportation, dispatch and disposal related to the programme/event
- Maintain and inventory of all programme/event related assets and other materials assigned to services
- Receive and act on directives from immediate supervisor in the preparation, execution, maintenance and termination of any programme or event
- Perform periodic inspection and physical inventory of all services stockpiles related to the programme/event
- Responsible for programme or event team support logistics
- Participate during the execution and delivery of the programme/event if required
- Provide secretarial services and administrative support to the division
- Answer telephone calls of staff member when they are not around
- Respond to queries on the telephone from volunteers and members of public on services provided by the division and redirect if necessary to relevant divisions
- Relieve the duties of Executive Services during his absence
- Any other duties assigned by HOD
Requirements:
- Diploma in events management or related field
- Minimum of at least 2 years experience in the related field
- Event and programme based material management, demand and supply, purchase and distribution, logistics mobilization, tracking and reporting
- Good interpersonal and communication skills in English (written and oral)
- Proficient in Microsoft Office and other communication tools and softwares
- Independent and a good team player
- Self-motivated, resourceful and innovative
- Demonstrates flexibility, initiative as well as analytical and problem-solving skills
- Enjoys working with volunteers
- Able to work under difficult and tight deadlines
Registered Nurse/Clinical Instructor (Red Cross Home for the Disabled)
Responsibilities:
- Provide assessment and care planning
- Manage clinical emergencies, safe medication administration, infection control and integrative care
- Supervise nursing aides and healthcare aides
- Undertake any other duties as assigned
Requirements:
- Possess a recognised university degree / Certificate or Diploma in Nursing
- State Registered Nurse
- 5-10 years of relevant working experience in a hospital or healthcare environment
- Experience in clinical teaching, giving lectures and good in clinical area
- Experience in developing teaching materials and checklist
- Ability to work in a cooperative manner with other staff members in the coordination of resident/client care
- Ability to act as a coordinator of care for complex residents, sharing nursing expertise and demonstrating leadership while working in collaboration with other care providers
Nurse Educator (Red Cross Home for the Disabled)
Responsibilities:
- Identify learning gaps and training needs of staff
- Formulate training plans and schedules
- Coordinate/organise training activities to strengthen clinical practices
- Carry out on-the-job training (OJT) and classroom lectures
- Ensure care delivery of residents is carried out according to established standards of care and practice
- Assist to appraise and evaluate performance of staff on delivery of care
- Ensure new staff receive orientation and training
- Formulate training plans for community training (staff / volunteers / carers)
- Documentation of plans, progress and review
- Carry out remedial action as deemed necessary in collaboration with the Administrator
- Undertake any other duties as assigned
Requirements:
- Degree in Nursing or Masters in Nursing Education
- Minimum of 3 years recent clinical related experience
- Experience in clinically based nursing education
- Experience in clinical programme development
- Demonstrate ability to work in a collaborative practice model with a multidisciplinary team
- Good interpersonal skills, with the ability to relate well to people of all levels
- Able to demonstrate strong management, leadership and motivational skills
- Independent as well as a good team player
Admin Assistant (Finance)
Responsibilities:
- Support Finance division in donation processing by attending to walk-in donation, preparing bank deposit slips for banking in.
- Check and submit monthly Giro Donation list for submission to banks
- Sort mailer donations according to cheques, credit card or Giro
- Ensure clearance of cheque and follow up on rejected cheques
- Update IPC link for submission to IRAS
- Update and maintain back-up of databases
- Ensure documents are properly filed
- Handle collection of donation for International relief fund
- Prepare cheques/ TT for Red Cross expenses and purchases, relief fund disbursements
- Disburse and monitor payment for Society’s petrol claims
- Reimburse petty cash claims for HQ staff and submit request for replenishment of petty cash float
- Check and process requests for replenishment of petty cash float for Red Cross Home for the Disabled and Blood Donor Recruitment Programme
- Process GIRO payment for Public Duty Allowance and honorariums for Red Cross part-time instructors
- Arrange for cheque signature
- Maintain listing of cheques issued for Secretariat Account HSBC A/C and prepare reimbursement statement
- Perform ad-hoc duties and any other administrative tasks assigned
Requirements:
- Full GCE ‘O’ level, LCCI Intermediate (Accounting) or equivalent
- Minimum 5 years of relevant experience
- Accounting background would be an added advantage
- Able to supervise and guide staff and volunteers
- Good communication skills, intelligent and resourceful
- Polite and of pleasant disposition and with the ability to relate well with colleagues, donors, volunteers and people of all levels
- Independent as well as a good team player
- Computer literate and must be well-versed in MS Excel and Access
- Meticulous mindset and good organizational skills
- Hardworking and prepared to work long hours and weekend when necessary
- Ability to speak in English / Mandarin / Malay and dialects would be an added advantage.
Therapy Aide (Red Cross Home for the Disabled)
Responsibilities:
- Help residents and caregivers to perform task of their daily living and environment
- Prepare care plan and co-ordinate routine care and treatment activities of the residents
- Undertake any other duties assigned
Requirements:
- Bachelor of Science in Physical Therapy
- Worked in a Nursing Home
- Experience in giving Therapy care
- Assist in treatment programme
- Assist in care givers training
Nursing Aide (Red Cross Home for the Disabled)
Responsibilities:
- Assist the Staff Nurse in providing nursing care such as dressing, serving medication, etc
- Supervise the Healthcare Aides and volunteers
- Undertake any other duties assigned
Requirements:
- Certificate in Healthcare (Local)
- Certificate in Midwifery or Degree in Nursing (Foreign)
- Relevant working experience in nursing homes or hospitals
- Good at taking instructions
- Able to understand and communicate in English
- Independent and a good team player
Healthcare Aide (Red Cross Home for the Disabled)
Responsibilities:
- Maintain the general cleanliness at the Home
- Assist Nursing Aides, Staff Nurses and other staff
- Undertake any other duties assigned
Requirements:
- GCE 'O' or 'N' Levels or its equivalent
- Healthcare Aide Certificate (from country of origin) or its equivalent
- Basic nursing skills, such as feeding, turning, changing, bathing etc.
- Relevant working experience in nursing homes or hospitals
- Housekeeping experience
- Able to understand and communicate in English
- Independent and a good team player
Applicants may send your CV (together with a cover letter) in MS Word format to: jobs@redcross.org.sg.